Restaurant WhatsApp Llama Chatbot
An n8n workflow that automates restaurant customer service on WhatsApp by handling table bookings, menu questions, opening hours, service availability, and promotional requests with AI-powered intent routing.
What This Workflow Does
This assistant acts like a digital front desk for restaurants. It receives messages on WhatsApp, detects customer intent with AI, routes requests to the right workflow branch, and responds instantly without staff intervention.
Booking Automation
Captures reservation details, confirms availability, and stores booking data for operations and reporting.
Menu & Service Queries
Responds to customer questions about menu items, pricing, dietary preferences, and available services.
Timing & Location Support
Automatically shares opening hours, location details, and service availability in real time.
24/7 Customer Response
Maintains quick response times across booking and support use cases, even outside business hours.
Workflow Flow
1. WhatsApp Message Trigger
Incoming customer messages start the workflow and pass conversation content into the AI layer.
2. Intent Recognition
The AI classifier detects whether the user needs booking help, menu information, timing details, or promotional support.
3. Conditional Routing
n8n routes the conversation to the correct branch for reservation handling or general information response.
4. Data Logging & Confirmation
Booking records are stored in Google Sheets or a database and confirmation messages are sent back to the customer.
Workflow Blueprint