Doctor Appointment AI Assistant
An n8n workflow that lets patients book, reschedule, and cancel clinic appointments through WhatsApp with Gemini AI, Stripe payments, and Google Sheets as the shared data layer.
What This Workflow Does
This automation removes the manual back-and-forth that usually slows down appointment booking. Patients chat with an AI assistant on WhatsApp, the assistant checks availability from Google Sheets, confirms the booking, accepts payment through Stripe when needed, and sends reminders before the appointment date.
Conversational Booking
The Gemini-powered assistant guides patients through booking, rescheduling, and cancellation in a natural chat experience.
Smart Slot Checking
Availability is checked against working hours and existing appointments so the workflow avoids double-booking.
Payment Handling
Stripe payment steps can be inserted directly into the workflow for clinics that want confirmation before finalizing appointments.
Automated Reminders
Scheduled reminders reduce no-shows and keep the clinic schedule synchronized without manual follow-up.
Workflow Flow
1. WhatsApp Trigger
A message from the patient starts the workflow and hands the conversation to the Gemini assistant.
2. Slot Validation
The workflow checks the requested time against the working hours and the booked schedule stored in Google Sheets.
3. Payment Confirmation
Stripe can confirm the payment before the appointment is fully created and logged.
4. Reminders and Updates
All appointment changes are written back to Sheets so the clinic has one source of truth for the schedule.
Workflow Blueprint
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